Privacy Policy

Effective Date: January 15, 2025
Last Updated: August 12, 2025

Fluent (“we,” “our,” “us”) is committed to safeguarding your privacy and protecting the data you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website, engage in our AI consulting programs, or use any services we provide.


By accessing our site or services, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.


1. Information We Collect


We collect information to provide and improve our services. This includes:


A. Information You Provide

  • Contact details: name, email, phone number, company name, and role.
  • Account details: when you book discovery calls, join our programs, or sign up for updates.
  • Payment details: processed securely through trusted third-party payment processors.
  • Communications: messages, support requests, feedback, or information you voluntarily share with us.


B. Information Collected Automatically

When you use our website, we may automatically collect:

  • Device and browser information
  • Website usage data (pages viewed, clicks, time on site)
  • Cookies or similar technologies to improve your browsing experience


2. How We Use Your Information

We use your information to:

  • Deliver, maintain, and personalize our services
  • Schedule calls, manage your account, and provide support
  • Send updates, program materials, or relevant marketing communications
  • Analyze website and service performance
  • Comply with legal obligations


We do not sell your personal information.
We do not rent your personal information.
We do not train any AI models on your data.

Client data used within AI tools during our engagements is processed securely and never added to model training datasets, fine-tuning sets, or any shared knowledge base.

3. Sharing of Information

We only share your information in limited circumstances:

  • Service Providers: Vendors who support hosting, analytics, payments, communication, and security. They are contractually required to protect your data.
  • Business Transfers: If we are involved in a merger, acquisition, or asset transfer, your data may be transferred under the same privacy safeguards.
  • Legal Requirements: When necessary to comply with law, protect our rights, or ensure safety.

We do not share client data with AI providers for training or product improvement.

4. Cookies & Tracking Technologies

We use cookies and analytics tools (such as Google Analytics) to improve site performance, understand behavior, and enhance user experience.

You may disable cookies in your browser settings, though some features may be impacted.


5. Data Security

We protect your information using industry-standard safeguards, including:

  • Encrypted transmissions
  • Secure servers and storage
  • Strict access controls


While we strive to protect all data, no method of transmission or storage is completely secure.


6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Request a copy of your data
  • Opt out of marketing communications
  • Limit or object to certain types of data processing

To request changes, email us at info@fluentaiconsulting.com.


7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal and operational requirements.


9. Use of Client Data in AI Tools

Fluent operates with a strict data-protection-first approach:

  • Client data is processed only for the purpose of delivering consulting, automation, or training services.
  • We do not use client data to train, fine-tune, or improve any AI model.
  • Any data used in AI tools is processed under confidentiality and handled securely.


10. Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date reflects the most recent revision. Continued use of our services after updates signifies acceptance of the changes.



11. Contact Us

For questions about this Privacy Policy or your data:

Fluent (by Tune Up AI Solutions)
Email: info@fluentaiconsulting.com
Website: https://www.fluentaiconsulting.com
Orlando, Florida, USA